SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elixeria.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of elixeria.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This little gem of an LED light has become such an essential in our household! We use it every night without fail and we're impressed with how long the battery lasts between charges - saves us a fortune on disposable batteries. Not only does it provide enough light during power outages but also creates such a calming atmosphere in our rooms at bedtime. Highly recommend this product.
Love this little light! It's recharge, bright and perfect for those late-night trips to the kitchen. 👍
Amazing product! The brightness level can be adjusted which makes it versatile for different needs.
Excellent
Super bright and lasts forever on one charge.
Absolutely in love with this nightlight. It's not too harsh on the eyes yet provides enough lighting when needed.
❤️
i've been using this led night light for about a month now, it’s rechargeable so no worries about batteries going flat!
I've been on the hunt for a reliable night light and this rechargeable LED one is just perfect. The brightness level can be adjusted to suit needs, which I really appreciate since I don't like overly lights when I'm trying to sleep. Plus, it's recharge so no need to constantly batteries. It's definitely made those late-night trips to bathroom a lot safer!
I bought this as a gift for my mom who has poor vision at night - she says it's fantastic! 😊
Stylish and practical
this thing is great, i use it every night without fail - best purchase I’ve made in ages!
Super handy light! Love that it's rechargeable, saves me a ton on batteries.
Seriously impressed
This LED night light is perfect. Adjustable brightness and long-lasting battery - what more could you ask for?
recommend
Love the adjustable brightness on this night light, very convenient.
Bright
This rechargeable LED light has been a great addition to our home. It's perfect for those late-night kitchen trips and the adjustable brightness is a huge plus. Not to mention, the long battery life is seriously impressive!
ok
Great value for a rechargeable LED light with such long battery life!
satisfied